Free Shipping On All Orders Worldwide!

FAQ

Generals Questions

1. Are your products authentic?

Think of us as a Factory Outlet.

We spent a huge amount of time sourcing for manufacturers and factories that make the original products and we are proud to say that our products are supplied by similar manufacturers. Therefore, our products are 1:1 identical to the original items as seen in retail shops, and they come with the original tags and packaging.

As we do not purchase from retail outlets, our customers will not be over charged for branding, rental, labour and marketing costs, thereby allowing for us to offer high quality streetwear products at an affordable price. We are always upfront and honest about this to our customers.

All of our items are shipped directly from the factory and are entirely brand-new! Rest assured, they have never been worn or tried on.

2. Why are you so Cheap?

As we obtain our products directly from our suppliers at bulk pricing, we are able to deliver the products directly to consumers. This enables us to offer extremely competitive prices.

3. Is this site secure to use?

It sure is. We use Stripe to process payments. This means that not even our staff will be able to see your payment details. Stripe is one of the larger and reputable secure payment provider. Our website is built on a secure platform. Don’t worry, all of your personal information is safe and protected.

4. How quickly do you respond to email queries?

We answer all emails within 2-3 business day.

5. Where are you based?

Our main operations are carried out in Indonesia and supported by our Support Centre in Canada. Our manufacturers and warehouses are located in Hong Kong.

 

 

SHIPPING

1. What is the shipping cost?

We offer FREE shipping worldwide.

2. Do you deliver to my country?

Yes, we do. We deliver to all countries around the world.

3. How long will it take to get my order?

The delivery usually takes about 7-30 days. You can also check the estimated delivery time of your order, which can be found on our shipping & delivery page.

Sizing Chart

 

 Women's Sizing Chart